Free standard shipping to Australia and New Zealand on orders over $50
No promo code is required - free shipping is automatically applied at checkout.
Free shipping is a limited promotion and not available for orders delivered outside Australia and New Zealand.
- Australia standard shipping AU$10.00
- Australia Express AU$14.95
- New Zealand standard shipping AU$10.00
- Rest of the world standard shipping AU$40.00
Please note the delivery charge does not include any applicable importation charges, taxes and duties by customs in the country where the order is to be delivered. You are responsible for such taxes and duties.
9-26 working days delivery time
Processing Your Order
Express Shipping Orders (Australia Only)
2pm AEST is our cutoff time for same day processing when selecting the Express Postage option. If you place an order before this time it will be dispatched to our delivery partner the same working business day. If your order is placed after 2pm, it will be processed and dispatched the next working business day.
Standard Shipping Orders
All orders with the Standard Shipping option will be processed and dispatched from our warehouse within 2-4 working business days. Our warehouse is a Monday to Friday operation, subject to Public Holidays.
Please note standard and express shipping times are additional to these time frames, and vary from region to region.
Please reference our delivery notice above for your expected delivery time in your region.
Orders placed on the above days will be processed on the next working day
Next business day delivery to roadside addresses and offshore islands within these zones is not guaranteed. For any updates to expected delivery times, please refer to the Australia Post website.
Please note that you can track your order for an Estimated Time of Arrival from Australia Post website http://auspost.com.au/track
You will need to sign for your order when it arrives. If you are not available to sign for your order, Australia Post will leave a note with instructions for pick up from a designated post office.
While we do everything we can to ensure your order is delivered in a timely manner, we will not be liable for any loss or damage incurred by any person as a result of delay caused by our carrier that we have no control over or by any event which is out of our reasonable control or foresight including but not limited to any delay caused by an incorrect delivery address being provided to us.
Please note that international orders cannot be delivered to Post Office boxes.
Problems With Your Order?
For customer and online enquiries, please our customer service team on 1800 154 147 between 9am-4pm (AEST) Monday to Friday, or email firstname.lastname@example.org.
Please have your order number ready for any order-related enquiries.